Increased competition in today's business world every day purchasers of goods and services, what quality, what level of service, nor wants to compromise on price. These market conditions to protect existing customers, find new customers and former employees to ensure customers are very important to make the purchase again. Another issue is very important to maximize customer profitability and futures sales receipts from the investigation by providing necessary to prevent the disruption to a minimum loss of submerged draws.
The company, customer relationship management, customer-focused as the process of caring for a change, starting with the identification of the target customer audience, making regular payments, profitable and loyal customer base to reach you in the process share their experiences.
Determining the Target Audience
Determining Audience
Distribution channels in compliance with the target audience
Variety of distribution channels
Marketing Plans
Methods to increase sales
Finding new customers
Existing customer protection
Customer visits, the visits to be documented
Tracking the creation of systems
Sales meetings
Adequate publicity-advertising support
Valuation of Customer's Credibility
Credit committee, the creation of
Check List, the use of Customer Valuation
Profitable Customers
Customer profitability on the basis of
On the basis of product profitability
Salesman on the basis of profitability